The Dire Consequences of Hiring the Wrong Accountant or Bookkeeper

As restrictions in movements and meetings are slowly relaxed, we have seen a pleasing spike in recruitment activity among employers of accountants and bookkeepers in the past fortnight.

Employers are unsurprisingly also reporting an increase in the ...

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Your Success Lies in Your Management Skills

Success is in managing your teams and not in "doing" the work.
 
1. Recruit and Manage people well and you will have a great team, with great staff morale and great productivity/profitability and a great life/style with little stress.
 
2. Even with the ...

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Making the Most of Phone & Video Interviews

With current times requiring all of us to manage and minimize travel and face-to-face meetings, interviewing candidates on the phone, or using popular video services like Zoom & Skype has obvious appeal in bringing a practical solution to keep talent...

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Burning Out From Your Business? Here's What To Do

When I first started my Accounting Practice it was growing around an average of 30% per year simply from word of mouth only and soon I was working over 100 hours per week.

This was burning me out and not sustainable in the short term let alone the n...

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The Long Runway of Marketing

Chan & Naylor generates around 9,000 to 10,000 clicks on their website per month and generates around 2,500+ leads a year for all offices via digital marketing.

It’s a long runway and if you don’t know what you are doing you can throw a lot of money a...

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Our Circle of Concern vs Circle of influence

As the business owner/manager/advisor to your clients and staff, there's a lot of risks that fall on our shoulders. But as the leader, all eyes are on us to step up in these situations. What message are you giving to your staff and clients by your de...

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Being Proactive in Communication To Protect Your Business

Exceptional times call for exceptional actions.

People want reassurance and communication during these uncertain times.

Be there for your clients and staff and a major way to do this to be available and be responsive - return emails and phone call...

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How To Be The Leader Your Clients and Staff Needs You To Be in a Pandemic

Do not panic - you need to be positive and proactive even if you aren’t particularly feeling so.

Energy, both good and bad, is contagious and spreads throughout your office / virtual office and can be felt over the phone in conversations with client...

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First who, first who, first who!

The concept of the “ideal team” is not new. Most large companies have “line management” or “direct line reporting” and that each manager can only handle around 5 team members. 

 

SAP, the software company, for example, often have 3 key people worki...

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Being Right vs Getting The Right Results

Leadership is not about "being right" it's about the right result.

So what is the "right result?"

Having lots of clients referring you to their friends is the highest compliment and the best ROI one can get.

In some cases, there is a small cost bu...

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